Refund policy

Stack Platinum™ LLC – Return & Refund Policy

Effective for all iridium specimens and framed works

1. No Returns or Exchanges
   Due to the extreme rarity and uniqueness of the materials, all sales of iridium specimens, framed works, and related products are final. Stack Platinum™ LLC does not accept returns, exchanges, or cancellations once an order is confirmed.

2. Inspection & Acceptance
   Customers are encouraged to review all product descriptions, specifications, dimensions, and documentation prior to purchase. Each item is shipped with a Certificate of Analysis / Documentation verifying material authenticity.

3. Shipping & Delivery
   All items are securely packaged and shipped via insured delivery. Stack Platinum™ LLC ensures that products leave our facility in perfect condition. Risk of loss or damage transfers to the purchaser upon delivery.

4. Damage During Shipping
   If an item arrives damaged, the purchaser must notify Stack Platinum™ LLC within 48 hours of receipt and provide photos of the packaging and product. We will work with the shipping carrier to resolve damage claims. Replacement or repair may be offered at our discretion, but a return for refund is not permitted.

5. Disclaimer
   Purchases are for collectible, artistic, or material preservation purposes only. Stack Platinum™ LLC makes no representations regarding investment or resale value.